Effective Date: 31 March 2025
By accessing or using Sleekchat’s services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, you may not use our services. These terms apply to all users of the platform, including but not limited to customers, agents, and administrators.
Sleekchat provides an omnichannel customer support platform that allows businesses to manage customer interactions across multiple communication channels, including but not limited to email, chat, social media, and phone. Our services include tools for ticket management, analytics, and integrations with third-party platforms.
You must be at least 18 years old or the age of majority in your jurisdiction to use our services. By using Sleekchat, you represent and warrant that you meet these eligibility requirements.
To access certain features of Sleekchat, you must create an account. You agree to provide accurate, current, and complete information during the registration process and to update such information to keep it accurate, current, and complete. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
Sleekchat operates on a subscription-based model. By subscribing to our services, you agree to pay the fees associated with your chosen plan. All payments are non-refundable unless otherwise specified. Failure to pay subscription fees may result in the suspension or termination of your account.
Sleekchat may offer free trials for certain services. Free trials are subject to these Terms of Service. At the end of the trial period, you will be charged for the subscription plan unless you cancel before the trial ends.
You agree to use Sleekchat’s services only for lawful purposes and in compliance with all applicable laws and regulations. You agree not to:
You retain ownership of all data you submit to Sleekchat. By using our services, you grant us a non-exclusive, worldwide, royalty-free license to use, store, and process your data for the purpose of providing our services. Please refer to our Privacy Policy for more details on how we handle your data.
Sleekchat integrates with third-party platforms to enhance its functionality. By enabling these integrations, you agree to the terms and conditions of the respective third-party services. We are not responsible for the actions or policies of third-party providers.
All content, trademarks, and intellectual property associated with Sleekchat are the property of Sleekchat or its licensors. You may not use, reproduce, or distribute any content from our platform without prior written permission.
We reserve the right to suspend or terminate your account at any time for any reason, including but not limited to a violation of these Terms of Service. Upon termination, your right to use our services will immediately cease.
To the fullest extent permitted by law, Sleekchat shall not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits or revenues, whether incurred directly or indirectly, or any loss of data, use, goodwill, or other intangible losses, resulting from:
You agree to indemnify and hold harmless Sleekchat, its affiliates, and their respective officers, directors, employees, and agents from and against any claims, liabilities, damages, losses, and expenses, including without limitation reasonable legal and accounting fees, arising out of or in any way connected with your access to or use of the services or your violation of these Terms of Service.
These Terms of Service shall be governed by and construed in accordance with the laws of the jurisdiction in which Sleekchat is headquartered, without regard to its conflict of law provisions.
We reserve the right to modify these Terms of Service at any time. Any changes will be effective immediately upon posting. Your continued use of the services after the changes have been made constitutes your acceptance of the revised terms.
If you have any questions about these Terms of Service, please contact us at:
Email: support@sleekchat.io
